Delivery & Returns

Shipping

 

We only ship within the UK for now. We are hoping to add new countries shortly!
All orders are sent by Royal Mail.

Standard delivery
is £3.95 or FREE on orders over £45.

Place your order before 1pm Monday to Friday and your order will be dispatched the same day. 
If you place your order at 2pm or later it will be dispatched the following working day.

Once your order has been dispatched, you will receive an email with the tracking number.

Next day delivery
Is £5.95 or FREE on orders over £100

Place your order before 1pm Monday to Friday you will receive the next working day. We only dispatch next day delivery on working days.


Once your order has been dispatched, you will receive an email with the tracking number.


RETURNS
We offer return within 30 days of purchase back to your original form of payment on any un-opened, un-used and un-damaged product. The total amount minus the original shipping cost will be returned back to your original form of payment. Please allow for 10 business days after we receive the returned item for the return to be processed.

Please contact us at lisa@elisabeth33.com for return instructions

If your product arrives broken or damaged please return within 14 days to ensure we are able to help with the request.

Please contact us at lisa@elisabeth33.com or the contact page and let us know the order number and reason.  




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